From 24/7/365 remote monitoring and rapid help desk dispatch to cybersecurity defense and Microsoft 365 cloud engineering, we serve as your complete in-house IT department.
No surprising hourly bills. All routine maintenance, troubleshooting, and strategic oversight covered under one roof.
Continuous background diagnostics, OS automated patching, performance optimization, and early threat detection across servers and workstations.
Direct access to Colorado-based tier-2 and tier-3 technicians. Average ticket turnaround in under 30 minutes with friendly, non-jargon guidance.
Moving offices or retiring aging on-premise hardware? We handle seamless server physical relocations and cloud virtualization without data loss.
Stop guessing which laptops, routers, or SaaS subscriptions to buy. We test, negotiate wholesale pricing, and provision certified workstations.
Quarterly business reviews with your executive leadership. Budget forecasting, cybersecurity compliance audits, and multi-year technology roadmaps.
Never wait on hold with Internet Service Providers, VoIP phone carriers, or software vendors again. We handle all vendor tickets on your behalf.
Modern businesses require robust cloud governance and multi-layered cybersecurity defense.
Full tenant security setup, license optimization, spam/malware filters, and seamless mailbox administration.
EDR endpoint defense, ransomware protection, automated immutable backups, and employee phishing simulations.
Structured cloud document libraries, role-based access security, and collaborative team file sharing without local file servers.
Seamless lift-and-shift or cloud-native architecture migrations to Azure or private data centers with zero downtime.
| Operational Metric | Phoenix Managed IT | Internal IT Hire | Break-Fix IT Contractor |
|---|---|---|---|
| Average Response Time | < 30 Minutes SLA | Dependent on 1 person | Hours to next-day |
| Monthly Budget | Fixed & Predictable | High Salary + Benefits + PTO | Unpredictable Hourly Invoices |
| Sick Days / PTO Gaps | Zero (Full Team Coverage) | Total downtime during leave | No coverage SLA |
| Breadth of Knowledge | 11 Engineers (80+ yrs) | Limited to 1 person's skills | Varies widely |
| Cybersecurity & Backups | Included Proactively | Often reactive | Only billed when hacked |
Let our team evaluate your existing IT environment and present an all-inclusive managed services proposal.
200 Union Blvd
Lakewood, CO 80228
789 Sherman St Suite 200
Denver, CO 80203
Existing: (720) 508-8181
Sales: (720) 508-8168
info@ptgorg.com
24/7 Monitored Dispatch